Professional Experience

Zenwork • Hyderabad, IN

• • Architected DocAI, a production document AI service using FastAPI and Hatchet that classifies tax-return sections, routes PDFs to the optimal OCR model, and extracts structured data for IRS Forms 1065, 1120, and 1120S with 4x throughput and 96% accuracy.
• • Built a semantic document Q&A system with multi-format ingestion, OpenAI embeddings, MongoDB Atlas vector search, hybrid retrieval, and optimized chunking for tax advisor workflows.
• • Designed a 7-layer guardrail system covering content filtering, tax-domain compliance, on-topic validation, tool disclosure prevention, and automated PII detection across 11 entity types.
• • Built a LangGraph validation agent with structured tool-calling and conditional branching to catch cross-field errors in IRS Form 990 submissions before filing.
• • Fine-tuned Gemma-3N on US Tax Code via LoRA with PyTorch and Unsloth for tax transcript summarization, evaluated with ROUGE against expert baselines.
• • Built document glance recognition for automatic IRS form-type detection and achieved 96% VIN extraction for 2290.ai with custom post-processing.

Microsoft • Bangalore, IN

• • Engineered concurrent execution of Azure DevOps and Kusto queries via multi-threaded Python across multiple clusters and release vehicles, improving retrieval speed by 45%.
• • Deployed Azure AI models to surface bug trends in production pipelines and built a PowerBI dashboard for XStoreFrontend sub-teams used in rolling release decisions.
• • Completed 18+ build validation tests for flaky ObjectStorageAPI bugs, systematically reproducing failure patterns for escalation.

Diva.AI • Remote

• • Built 4 production chatbots end-to-end with multi-turn dialogue flows, intent detection, entity recognition, and session context via Dialogflow CX.
• • Owned the chatbot lifecycle across conversation design, NLU training, API integration, deployment, and post-launch tuning.
• • Re-architected the backend for plug-and-play RASA integration across multiple API platforms, cutting client onboarding time.
• • Implemented containerized JWT authentication for secure client deployments.